Subject: Clarification on Water Conservation Rules and District Infrastructure Efforts

Dear Customers of Lassen County Waterworks District No. 1,

We’ve recently received several questions and concerns regarding the current water conservation rules. We’d like to offer some important background and clarification to help everyone better understand why these measures are necessary.

First, it’s important to note that water conservation rules have been in place since at least 2019. These are not new regulations. The only recent change was to remove specific watering days and instead restrict watering during the peak evaporation window of 2:00 PM to 8:00 PM. This update is intended to reduce system strain, improve water efficiency, and help preserve service reliability during periods of high demand.

The reason for these restrictions is straightforward: our system has physical and operational limitations, and we are working hard to manage them responsibly. For example:

• This month alone, the district has already pumped approximately 910,000 gallons of water. As we move into the summer months, this number will only rise.
• We are operating with limited storage capacity — our water tower holds just 30,000 gallons, which must serve the entire community and maintain emergency reserves.
• There has been ongoing discussion of new housing being added to the district system, which would place even more strain on the existing water and sewer infrastructure.
• The district is also dealing with increased utility rates from PG&E, especially during the 2:00 PM to 8:00 PM timeframe, which is classified as a peak energy usage period. Running our wells and pumps during these hours costs the district significantly more and further strains the budget.

We understand that these restrictions may feel inconvenient at times, but they are essential to protect the system from overload, maintain water pressure, and ensure that water remains available for every household — especially during power outages and heat waves when demand spikes and the system is most vulnerable.

At the same time, we want our community to know that we are actively working toward long-term solutions, including:

• Securing funding to replace the entire water and sewer system
• Developing a new well to boost system output and reliability
• Planning for a new water storage tank to increase capacity and help meet future demand

We thank our customers who continue to cooperate with these efforts. Your participation and conservation help protect this essential service for all.

If you have further questions or would like to be more involved, please contact the District Office or attend an upcoming board meeting. Your input is always welcome.

Sincerely,
Lassen County Waterworks District No. 1
Board of Directors

301 Bridge St

P.O Box 363

Bieber, CA 96009

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